Privacy Policy

Introduction

Western General Internal Medicine Group (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in compliance with the Freedom of Information and Protection of Privacy Act (FIPPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

Collection of Personal Information

We collect personal information to provide medical services and ensure effective patient care. The types of personal information we may collect include, but are not limited to:

• Name
• Contact information (address, phone number, email)
• Date of birth
• Health history and medical records
• Insurance details

Use of Personal Information

We use personal information for the following purposes:

• To provide, coordinate, and manage your healthcare services
• To communicate with you regarding your medical care
• To process payments and insurance claims
• To comply with legal and regulatory requirements

Disclosure of Personal Information

We may disclose personal information under the following circumstances:

• To healthcare professionals involved in your care
• To third-party service providers who assist us in delivering healthcare services
• To insurance companies for billing purposes
• When required by law or regulatory bodies

Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law. Consent can be express or implied and may be given in writing, electronically, or verbally. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.

Security of Personal Information

We take appropriate measures to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These measures include physical, administrative, and technological safeguards.

Access to and Correction of Personal Information

You have the right to access your personal information held by us and to request corrections if you believe the information is inaccurate or incomplete. To make a request, please contact us using the information provided below.

Retention of Personal Information

We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once personal information is no longer needed, we securely destroy or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will include the date of the latest revision. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Western General Internal Medicine Group
2415 Ware Street Abbotsford, BC, V2S 3C6
604-870-3277
admin@westerngim.ca

By using our services, you agree to the terms of this Privacy Policy.